Library Clerk

Library clerk position, 10-20 hours per week, evenings and weekends. The Mahopac Public Library is seeking a friendly and detail-oriented individual to join our team as a library clerk, for the public service desk of a busy circulation department. The ideal candidate is a reliable team member, friendly and outgoing, with solid basic computer skills (Microsoft office suite), good at multitasking, attentive to detail, and gives excellent customer service, bilingual/Spanish a plus.

The successful candidate must enjoy working with people of all ages, have great customer service skills and be friendly and approachable with all library patrons and other staff members. Our ideal candidate is also reliable and punctual, has good organizational skills, has solid basic computer skills, and isn’t afraid to try new things. A background working in libraries is a plus.

Hours: evenings and weekends.

Duties include, but are not limited to:

ESSENTIAL DUTIES:

Performs all circulation desk duties, including:

• Check materials in/out/renew materials.
• Reserve materials.
• Explains lending rules when needed.
• Calculates and collects fees, makes change, and issues receipts.
• Performs all opening/closing procedures in work area/public areas.
• Assists patrons who want to borrow and return library materials.
• Creates and updates patron records.
• Performs shelving,
• hold retrieval, shelf reading, and general stack maintenance.
• Provides technical assistance with copier
• Participates in continuing education as assigned.
• Attends to all circulation problems in a professional and timely manner. This includes but is not limited to processing overdue notices, expiring patron records, and outstanding holds.
• Responds to general information requests by telephone and in person. Utilize library resources such as databases, reference materials, and the Internet to supply needed information.

The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Microsoft Office Suite;
• Effective customer service techniques;
• Library reference systems.

Skill/Ability to:

• Understand and follow instructions;
• Multitask;
• Demonstrate proficiency in both oral and written communication;
• Perform duties in a professional manner and demonstrate understanding, patience, and open-mindedness while assisting library patrons who are diverse in age, culture, beliefs, lifestyle, demographics, socioeconomic background, etc.;
• Accurately shelve books and materials;
• Accurately perform data entry relating to books, materials, and participant registrations;
• Operate standard office equipment, including computer using standard word processing, data inquiry, and library reference software;
• Perform simple mathematical calculations;
• Establish and maintain effective working relationships with co-workers;
• Interface with other employees and customers in a courteous and respectful manner;
• Project positive support of their department and the Mahopac Library at all times; and
• Maintain and enhance the Mahopac Public Library's commitment to customer service excellence.

RECRUITMENT QUALIFICATIONS

Required:

1. a) Graduation from high school or possession of a comparable diploma; or
2. b) Two (2) years of clerical experience; or
3. c) An equivalent combination of training and experience as indicated in a) and b) above.

Desired:

• Previous experience working in a library environment.
• Bilingual in Spanish

Work Environment

Most work is performed in an indoor environment. Must be able to work days, evenings, and weekends. May be required to change schedule to fill in for other staff. Standing or

sitting for long periods of time is required, as is stooping, bending, and lifting as much as forty (40) pounds independently, and pushing a book truck. 

COMPENSATION AND BENEFITS

Salary:  $17.00/hr.- $18.00/hr.

Benefits:

• Paid sick/personal days
• Paid holidays
• Paid Family Leave
• Option to enroll in the NY State Retirement System
• Option to enroll in New York State Deferred Compensation
• Option to enroll in AFLAC

This is a Civil Service position. Permanent appointment dependent upon completion of the Library Clerk examination and score.

If interested, please email your resume and cover letter to Kivanc Batirbek, Head of Reader’s Services, at [email protected].