Library Assistant (Part Time) – Reference Department – 3 Positions

Utica Public Library

Library Assistant (Part Time) – Reference Department – 3 Positions

Utica Public Library is looking to hire three new members in its Reference Department in an
active and vibrant urban public library. Prospective candidates should enjoy working with a
diverse population and delivering high quality customer service with tact, courtesy and
professionalism.

POSITION: Library Assistant (Part Time) – Reference Department

SPECIFIC DUTIES (Illustrative)
 Work scheduled hours at the Reference Desk providing reference service to patrons
who call, email, or visit.
 Provide informal assistance to patrons using computers as well as their personal
digital devices such as laptops, cell phones, and tablets.
 Assist patrons in accessing information by instructing them in the use of the online
catalog, indexes, Internet and other sources.
 Process reserve and interlibrary loan requests for patrons.
 Work cooperatively with other staff in the provision of information.
 Assist patrons with printing, scanning, and use of other library equipment.
 Other duties as assigned.

WORK SCHEDULE:
12-16 hours per week; Combination of daytime, Monday evening and Saturday hours

QUALIFICATIONS
Associates Degree or completion of a minimum of two years of college study (required)
Working knowledge of various software applications, the Internet, and online resources
Ability to work with a diverse group of library users
Ability to work cooperatively with colleagues to create a cohesive team
Commitment to customer-centered, quality public library service
Excellent communication skills

STARTING PAY: $17.47/hour

BENEFITS: New York State Retirement, Paid Family Leave, EAP, NYS Mandated Disability
Insurance, Workers Compensation

HOW TO APPLY: Please submit a cover letter, resume, and contact information for 3
professional references via e-mail ONLY, with: Library Assistant (Part Time) – Reference
Department in the subject heading to: [email protected]

APPLICATION DEADLINE: Applications Accepted Until Filled